lichess.org
Donate

Reconnecting Error while playing games even though internet is working fine and no issues

Hello All, Not sure if there is a solution for this. Today while playing a tournament, I lost around 6 games due to 'reconnecting' issue even though my internet is fine and my machine is able to reach lichess.org as well as other sites openings. I lost rating points due to this. Please look at it as it is really causing problems to my rating. I have a screenshot that clearly shows I dont have any issues connecting to network. I cannot upload screenshot to this message for some reason.
I've had the same issue starting a few days ago (maybe longer, but I've only really started to notice in the last week).

I get frequent reconnecting messages, one every few minutes at least.

For me this happens consistently on Firefox for Android (both stable and Nightly). I haven't seen it on Chrome for Android, which I've used to rule out general connectivity issues (if I alternate browsers every couple minutes playing bullet, I consistently get the disconnects in Firefox but not Chrome).

I haven't tested desktop browsers yet, but I'll post again when I've gotten to try those for comparison.
I can also relate, I've been having the same problem for the past few days.
Lots of red "reconnecting" popups here too. Usually it's not while I'm playing a game, but anywhere on the website -- looking at the front page, viewing my profile, analyzing a game, etc.

This topic has been archived and can no longer be replied to.