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Waiting time when players leave the game

How long is the waiting time supposed to be before the option to claim victory comes up? Sometimes it is relatively quick after they've left, like 30 seconds, other times in can take several minutes. I just played a game where the option to end the game came up five minutes after the player left in an 8+8 game.
There's a simple rule : it's always shorter when your own connection fails.
I live in Belarus, and our network connection usually not very good.
Once my network go down on single minute, and then i saw message - White leaves the game and lose.
Game was on 15 minutes + 10 second per turn control.

How long this time? Is there some options to disable auto surrender when disconnect?

It is so untolerant to people with bad connection, i am sad...

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